Privacy Policy
Effective Date: January 2025
Kirtling Estates and Format Group ("we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kirtlingplace.com or interact with us through SMS/text messaging.
SMS/Text Messaging Policy
When you opt-in to receive text messages from Pegah Construction Ltd./Format Group regarding Kirtling Estates, you expressly consent to receive recurring automated messages at the phone number provided. Consent is not a condition of any purchase.
- Message frequency: Varies. You'll receive property updates, appointment reminders, and responses to your requests
- Message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- To opt-out: Reply STOP to any message
- For help: Reply HELP
- For support: Contact [email protected] or +1 647-797-8937
We will use your phone number to send you property information, appointment scheduling and reminders, responses to your inquiries, marketing updates, and other communications related to your interest in Kirtling Estates. Your information will not be shared with third parties for their marketing purposes.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name (first and last)
- Email address
- Phone number
- Postal code
- Real estate agent status and brokerage information
- Interest level in our properties
- How you heard about us
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and operating system
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about our properties
- Send you marketing communications (with your consent)
- Process your registration for property information
- Improve our website and services
- Comply with legal obligations
- Protect our rights and prevent fraud
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf
- Business Partners: Real estate agents and brokers (with your consent)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Rights and Choices
Opt-Out Rights
- SMS/Text Messages: Reply STOP to any text message to unsubscribe
- Email Communications: Click the unsubscribe link in any marketing email
- Phone Calls: Request to be added to our do-not-call list
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Kirtling Estates / Format Group
16 Kirtling Place
Toronto, Ontario M2L 1W4
Email: [email protected]
Phone: +1 647-797-8937
Canada's Anti-Spam Legislation (CASL) Compliance
We comply with Canada's Anti-Spam Legislation. We will only send you commercial electronic messages if you have provided express consent or if we have implied consent as defined by CASL. You may withdraw your consent at any time using the unsubscribe mechanisms provided in our communications.